Course Fees Overview

The details of your offer are as stated in the table below. This document ensures your Consumer rights are protected under Australian law.

Please check that these are correct and contact the person referred to in the cover letter of this offer if any changes are required.

Course Fees Overview

Bank Account Details:

YOU MUST INCLUDE LETTER OF OFFER TRACKING ID (GIVEN IN THE FIRST PAGE OF THIS LETTER AS OFFER ID) AND YOUR GIVEN NAME IN THE REFERENCE FILED DURING PAYMENT

Please make your payment by Bank transfer, Credit Card or Direct Credit to Darwin Institute of Technology. No obligation is created on Darwin Institute of Technology until funds are cleared and an official receipt is issued.

Conditions to be Fulfilled

Terms and Conditions of Enrolment

This document ensures your consumer rights are protected under Australian law. Please follow these instructions.

• Read through the following pages to ensure you understand the expectations upon you and what you are agreeing to.
• Sign the Student Agreement section and return it to us.
• Where conditions are listed, provide evidence that you have met these conditions;
• Include your enrolment deposit/payment details.

Before signing this agreement, it is important you understand:

• What you are agreeing to
• Our Fees and Refunds policy
• Our policies and procedures as outlined in the Student Handbook
• Your responsibilities as a student
• Our responsibilities as the RTO/CRICOS provider.

Therefore, we have summarised these matters for you below. Please refer to the International Student Handbook, which is available in our website www.dit.edu.au, for further information. The International Student Handbook also contains important information extracted from our Complaints and Appeals, Fees and Refunds, and Deferral, Suspension and Cancellation policies and procedures.

Student Code of Conduct
Student Rights

All students have the right to:

• Be treated fairly and with respect by all students and staff.
• Learn in a supportive environment, which is free from harassment, discrimination and victimisation.
• Learn in a healthy and safe environment where the risks to personal health and safety are minimised.
• Have their personal details and records kept private and secure according to our Privacy Policy.
• Access the information Darwin Institute of Technology (hereafter DIT) holds about them.
• Have their complaints and appeals dealt with fairly, promptly, confidentially and without retribution.
• Make appeals about procedural and assessment decisions.
• Receive training, assessment and support services that meet their individual needs.
• Be given clear and accurate information about their course, training and assessment arrangements and their progress.
• Access the support they need to effectively participate in their training program.
• Provide feedback to Darwin Institute of Technology on the client services, training, assessment and support services they receive.
• Be informed of any changes to agreed services, and how it affects them as soon as practicable.

Student Responsibilities

All students, throughout their training and involvement with DIT, are expected to:

• Treat all people with fairness and respect and not do anything that could offend, embarrass or threaten others.
• Not harass, victimise, discriminate against or disrupt others.
• Treat all others and their property with respect.
• Respect the opinions and backgrounds of others.
• Follow all safety policies and procedures as directed by staff.
• Report any perceived safety risks, critical incident as they become known. Not bring into any premises being used for training purposes, any articles or items that may threaten the safety of self or others.
• If a government holiday falls on a class day, student should be ready to attend a make-up class on other days. If an intervention strategy requires, student will be ready to attend additional classes (even in term breaks) beside regular scheduled classes.
• If for any unforeseeable reason, DIT shifts its classes online from face-to-face mode, students have to attend the online classes diligently.
• Provide relevant and accurate information to Darwin Institute of Technology in a timely manner.
• Approach their course with due personal commitment and integrity.
• Complete all assessment tasks, learning activities and assignments honestly and without plagiarism or infringing on copyright laws.
• Hand in all assessment tasks, assignments and other evidence of their work with a completed and signed cover sheet.
• Make regular contact with their Trainer/Assessor.
• Prepare appropriately for all assessment tasks on time, visits and training sessions.
• Notify Darwin Institute of Technology if any difficulties arise as part of their involvement in the program.
• Notify Darwin Institute of Technology if they are unable to attend a training session for any reason at least 12 hours prior to the commencement of the activity.
• Make payments for their training within agreed timeframes, where relevant.
• Maintain satisfactory class attendance and course progress. Failing in 50% of the assessments for two consecutive terms will result in being reported to Department of Education, Skills and Employment, and will affect status of student visa. Attending less than 80% of class hours in two consecutive terms will also result in cancellation of enrolment.

If you do not follow the above conduct requirements and housekeeping rules, you may be subject to disciplinary action such as suspension or a requirement to follow a disciplinary action plan.

Complaints and Appeals Policy
Policy

Fees and Refund Policy

Refunds Process

Refund applications must be made in writing to the Chief Executive Officer (through contact details of SSM). Refunds are expected be paid from college’s end in AUD without any accrued interest within 28 working days (but not later than 90 calendar days of application, if any banking/technical reason make it delayed) of receipt of a written application and will include a statement explaining how the refund was calculated. Student must provide own bank account details or indicate the specified person in the designated section of this agreement to receive the refund.

Students will be charged a non-refundable application processing fee / Application Processing Fee which is outlined on the fee section. This fee is non-refundable except in the unlikely situation where Darwin Institute of Technology is required to cancel a course for insufficient numbers, own inability to commence a course or for other unforeseen circumstances. In this case, students will receive a full refund of their application processing fee / Application Processing Fee.

Course Fee

If an international student is refused a visa (student default) before commencing their course, DIT will refund the total amount of tuition and materials fee received for the course less 5% of the total amount of the fees or $500, whichever is the lower. However, the Application Processing Fee will not be refunded.

If an international student is refused a visa (student default) but has already commenced their course, non-tuition fees will not be refunded. However, tuition fees will be refunded from the day of the student default as per Section 7 of the Education Services for Overseas Students (Calculation of Refund) Specification 2014.

Where a student is refused a visa and the reason for the refusal was because the student did not start the course at the location on the agreed starting day or the student withdrew from the course at that location or the student did not pay the fees due; there will be no refund.

• Where a course does not start on the starting date outlined in the Letter of Offer (provider default)
• If a student cannot commence the course because of illness, disability or where there is death of a close family member of the student (parent, sibling, spouse or child).
• At the discretion of Darwin Institute of Technology’s CEO or approved representative, when other special or extenuating circumstances have prevented the student from commencing their studies including political, civil or natural events.
• If an offer of a place is withdrawn by Darwin Institute of Technology and this is not due to incorrect or incomplete information being provided by the student.

Where a student has not met the conditions included in the letter of offer and withdraws 28 or more days before class commencement, the course fees paid will be refunded after deducting 20% administration fee. Application Processing fee will not be refunded.

Withdrawal for any other reason, notified in writing and received by Darwin Institute of Technology 28 Calendar days or more prior to class commencement will also result in refund of fees after deducting 20% administration fee. Application Processing fee will not be refunded.

If a student has given incorrect or incomplete information and as a result DIT withdraws the offer prior to commencement of the course, the student will be eligible to receive a refund of all course fees paid after deducting 20% administration fee. Application Processing fee will not be refunded.

Where a student withdraws the offer and the withdrawal is notified in writing and received by DIT within less than 28 calendar days prior to class commencement, the course fees paid, excluding the Application Processing Fee, will be refunded after deducting a 50% administration fee.

Withdrawals notified in writing and received by Darwin Institute of Technology on the commencement date or after the class commences of a unit/cluster, no refund of course fee for that unit/cluster will be made. In this case, if the student has also paid for units/clusters that have not been commenced yet, the refund will be calculated based on a per unit or cluster cost. Tuition Fee of those units/modules will be refunded after deducting 20% administration fee and unutilized materials fees of those units/modules (total materials fees divided by the total number of units or clusters or modules in the course minus utilized portion)

Also, where DIT terminates the student’s enrolment because of a failure to comply with DIT’s policies, for misbehaviour or unsatisfactory course progress, there will be no refund.

In the unlikely event that Darwin Institute of Technology is unable to deliver your course in full, you will be offered a refund for the portion of the course you have not received training for. The refund will be paid to you within 28 working days of the day on which the course ceased being provided. If Darwin Institute of Technology is unable to provide a refund or place you in an alternative course, our Tuition Protection Service (TPS) will place you in a suitable alternative course at no extra cost to you. Finally, if TPS cannot place you in a suitable alternative course or if there are no suitable alternative courses or offers, you may apply for a refund of the amount of any unspent pre-paid tuition fees you have paid to Darwin Institute of Technology These are any tuition fees you have already paid that are directly related to the course/training which you haven’t yet received. In the case of provider default there is no requirement for a student to lodge a refund application form.

Education Services for Overseas Students (Calculation of Refund) Specification 2014 may be consulted for calculating amount of refund for provider default or student default, if needed.

Fees not listed in the refund section are not refundable. Prior to a student enrollment, tuition fees may be altered with or without notice. Once a student has completed enrolment, fees will not be subject to change for the normal duration of the course. If a course length is extended by the student, then any fee increases will be required to be paid for the extended component of the course.

5. Refund Process and Refund decisions

Students who withdraw from a course may seek a refund or a reduction in fees owing by making an application for a refund in writing using the Application for Refund Form. The application must include the details and reason for the request. Students who have not completed a Withdrawal Form are not eligible for consideration of a refund or reduction in fees.

The refund assessment will be based on reviewing the services provided to the student and the costs incurred by Darwin Institute of Technology to provide those services.

The outcome of the refund assessment will be provided in writing to the student’s registered address within 28 business days, outlining the decision and reasons for the decision along with any applicable refund or adjustment note. Refund decisions can be appealed following our Complaints and Appeals Policy and Procedure.

A student not achieving the qualification or unit/s in which they enrolled even after due to exhausting their attempt at reassessment, does not entitle the student to a refund.

Recording and payment of refunds

Refunds will be made to the student or to the person mentioned in this agreement by the student. Refunds may be paid to another person or organisation as instructed by the student.

Refund assessments can be appealed as per RTO’s Complaints and Appeals Policy and Procedures.

Records of refund assessments and issuance of refunds will be stored securely on the student’s file and in our accounts keeping system for a minimum duration of 2 years after the student ceases to be an enrolled student.

Course Credit and Recognition of Prior Learning(RPL)

The decision to assess prior learning or grant course credit will preserve the integrity of the award to which it applies and comply with requirements of the underpinning educational framework of the course. If DIT grants the overseas student RPL or course credit that reduces the overseas student’s course length, DIT will (i) inform the student of the reduced course duration following granting of RPL and ensure the confirmation of enrolment (CoE) is issued only for the reduced duration of the course (ii) will report any change in course duration in PRISMS, if RPL or course credit is granted after the overseas student’s visa is granted.

This document sets outs the written agreement between you, the student and Darwin Institute of Technology Note that this written agreement, and the right to make complaints and seek appeals of decisions and action under various processes, does not affect the rights of the student to take action under the Australian Consumer Law if the Australian Consumer Law applies.

Sign one copy for your records and return the other signed copy along with your deposit and documents to Student Support Manager (SSM).

By signing this acceptance, you agree to the following:

• That you have read, understood and agree to the terms and conditions of enrolment as outlined in the initial pages of this document.
• The Fees and Refunds Policy.
• The details of your enrolment as set out above are correct.
• That you have read, understood and agreed to the policies and procedures in the Student Handbook provided.
• You understand your rights as a consumer outlined in this Student Agreement.
• You understand that it is your obligation to notify Darwin Institute of Technology of a change of address, email, phone number and details of emergency contact person within 7 calendar days of change, if this occurs while you are enrolled in your course. You need to first provide/finalize emergency contact person’s detail on orientation day.
  Information is collected on this form and during your enrolment in order to meet the Institute’s obligations under the ESOS Act and the National Code 2018; and to ensure student compliance with the conditions of their visas and their obligations under Australian immigration laws generally. The authority to collect and disclose this information is explained in the Education Services for Overseas Students Act 2000, the Education Services for Overseas Students Regulations 2001, the Privacy Act 1988 and the National Code of Practice for Providers of Education and Training to Overseas Students 2018. Information collected about you on this form and during your enrolment can be provided, in certain circumstances, to the Australian Government and designated authorities and, if relevant In other instances, information collected on this form or during enrolment can be disclosed without your consent where authorised or required by law. This information includes personal and contact details, course enrolment details and changes, and the circumstance of any suspected breach by the student of a student visa condition. For details: https://www.asqa.gov.au/news-events/news/new-national-vet-data-policy and https://www.employment.gov.au/privacy-notice and https://www.ncver.edu.au/privacy

• You understand that you are responsible for keeping a copy of this written agreement as supplied by Darwin Institute of Technology, and receipts of any payments of tuition fees or non-tuition fees to DIT or its agents.
• You understand that you may initiate a request to defer commencement of studies or suspend current studies on the grounds of compassionate or compelling circumstances (i.e. situations beyond control of the student). Students wishing to defer the commencement of studies or suspend their studies must apply to do so in writing to DIT and it may attract Deferral Fee. DIT may also decide to suspend or cancel a student’s enrolment on its own, as a response to misbehaviour by the student. Deferral of commencement, suspension of enrolment and cancellation of enrolment has to be reported to Education Dept and may affect the status of a student visa.
• No guarantee can be given by Darwin Institute of Technology that you will complete and achieve the qualification you are enrolling in. No guarantee is given for any employment/visa outcome either. Qualifications will only be issued where all assessment requirements are met satisfactorily to the required standard.
• That you have been provided with a copy of the Course Outline and understand the duration (effect of RPL/Credit on course duration & visa), content, delivery & assessment methods, employment/work- placement (if any) and (further) study outcomes of the course.
• If for any reason Darwin Institute of Technology, or a third party delivering training and assessment on its behalf, is unable to provide the services as outlined in this agreement or any part of the training product that you are enrolled in, including where services will be impacted by changes to ownership or agreements with third parties, Darwin Institute of Technology will develop a strategy that minimises the impact to students and outline this in writing to affected students as soon as practicable.
• You understand that Darwin Institute of Technology is required to collect your personal information which may be shared with the Australian Government, NCVER and the Tuition Protection Service as relevant for the purposes of
  • promoting compliance with the ESOS Act and the National Code; ESOS Framework https://internationaleducation.gov.au/regulatory-Information/pages/regulatoryinformation.aspx
  • assisting with the regulation of providers;
  • promoting compliance with the conditions of a particular student visa or visas, or of student visas generally;
    or facilitating the monitoring and control of immigration
• You have the financial capacity to meet all tuition fees and agree to pay fees as they become due. You understand the tuition fee for the program may increase (only in the event of unforeseen government charges or fees levied by the Australian Government against Darwin Institute of Technology for the conduct of this program) and that Darwin Institute of Technology reserves the right to increase its fees to recoup any such charges that may be levied. Otherwise, course fee will not change for enrolled students for the normal duration of the course.
• You will arrive on campus in time for the Orientation Program, prior to the commencement of the formal program. You understand that you may not be permitted to enrol in the formal program if you arrive on campus more than two weeks after the program commences. If you arrive late, you may addend additional classes.
• DIT will notify you if there is any change in ownership of the college, campus address, equipment requirement or any new 3 rd party arrangement regarding training/assessment.
• If a Unique Student Identifier (USI) number is not provided to DIT, AQF Certificates cannot be issued or AVETMISS data cannot be updated for that period.
• You have included certified documents to meet the conditions of your offer (if applicable);
• You have read our articulation arrangement with higher education providers, if any, in student handbook.

I declare to the best of my ability that the information entered on this form is correct and complete

I agree to be bound by the applicable standards of conduct, statutes, regulations, policies and procedures of Darwin Institute of Technology, including any variations the college may make from time to time.

I have attached payment for enrolment (Cheque, Bank cheque, money order, or credit card details (DO NOT send cash) into the course as outlined in this agreement.

I understand this agreement, and the availability of complaints and appeals processes, does not remove the ability and right to take action under Australian consumer protection laws.

Darwin Institute of Technology to complete
DIT Representative Signature:	Printed Name:	Date: 07/08/2025 {date Of Offer}